If you're a senior engineer or a manager, you've felt that spike of heat when a peer points out a logic flaw in a PR you thought was finished. It usually ends in a defensive Slack thread, a peace treaty of unreviewed LGTMs, and code that never got fixed.
In this lesson we cover the three emotional reactions that make feedback hard to hear, how to tell the difference between useful criticism and noise, and a five-step framework for staying objective when it counts.